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BookMi – Referral Management

A multi-channel approach to managing Medical Imaging requests from referrers and patient on-line bookings. Giving Medical Imaging businesses full visibility of their requests for services & patient online bookings in a single console that supports their complex workflow.

With more than 64% of patients booking on-line, most of these afterhours, BookMI empowers Imaging businesses with business intelligence tools to make sense of their referral activity and improve their patient and referrer experience. Our team works closely with you to optimize referrals by up to 15% simply by doing business smarter.

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BookMI facilitates the aggregation of both patient self-booking through your website, through booking engines such as HealthEngine, HotDoc, Appointuit as well as requests direct from GPs using Best Practice. You can also capture referrals from a variety of other sources such as hospital, clinical trials and contract clients.

The BookMI console enables your team to be proactive with managing the request rather than waiting for the patient to call or present.  You can book to better manage patient flow, staff and resource availability.


BookMI is a Secure Cloud Hosted application that features;

  • User Management
  • Customisable screen layout/fields
  • Call Management workflow
  • View request forms
  • Manage cancellations
  • White label – brand for your business
  • Consume email, HL7, APIs
  • Integration with HealthEngine, HotDOC, Appointuit

Benefits for your businesses:

  • More referrals
  • Prevent loss of patients to competitors
  • Improve efficiency
  • Build brand recognition
  • Increase Revenue
  • Mange patient flow through your doors

Benefits to your referrers:

  • Their patient is booked rapidly and for the correct study
  • Increased confidence that patient attends, the study is performed
  • Guarantees secure report delivery returned to their Best Practice
  • Benefits for your patients:
  • Proactive, timely and convenient
  • Advise preparation and fees
  • Prevent procedure cancellation
  • Minimise waiting times